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Terms and Conditions of Sale

Please read these terms and conditions carefully before placing your order and retain a copy of these terms and conditions and your order for future reference.

Last Updated on: 27/07/2011

Definitions

In these terms and conditions:

  • we, us and our refer to The Palaeontological Association (Registered Charity No. 276369).
  • you, your and customer refer to the purchaser of any goods from us
  • contract means the contract between you and us for the sale by us to you of goods
  • goods means anygoods or services you order from us
  • order means an order placed by you with us for the purchase of goods or service through our Electronic Payment System (EPS)
  • website means our website at www.palass.org

Terms of Contract

If you place an order for goods as a customer, these terms and conditions apply to your order and to the contract between you and us.

We may change these terms and conditions at any time. Any changes will apply to any orders that you place after the time that we update the terms and conditions on our website. The changes will not apply to any order that you place before we make the changes on our website.

We have taken care to ensure that our website and these terms and conditions do not contradict each other. However if there are any inconsistencies or contradictions then these terms and conditions shall apply instead of any contradictory or inconsistent part of our website.

When the Contract is Created

No contract exists between you and us until we notify you that we have accepted your order and delivered the goods.

We are not obliged to accept your order.

Description, Pricing and Availability

We make every effort to ensure that prices and descriptions of goods shown on our website are accurate at the time you place your order.

The price of the goods will be as shown on the checkout page of our website when you placed your order. We will charge you this amount.

You must also pay a delivery charge for the goods as indicated on our website at the checkout page.

In the unlikely event that the price shown on the checkout page is wrong, and we discover this before accepting your order, we are not required to sell the goods to you at the price shown. We always try and ensure that the prices of goods shown on our website are accurate, but occasionally genuine errors may occur. If we discover an error in the price of the goods that you have ordered we will let you know as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If you cancel your order and you have already paid for the goods, then you will receive a full refund.

All prices are inclusive of VAT unless stated otherwise.

Delivery

We will deliver the goods that you order to the delivery address you give when you place your order

If some of the goods you ordered are not available we may deliver part of your order. We will deliver the rest of the order as soon as possible afterwards.

Customs

When ordering goods from us for delivery overseas you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods. Your privacy is important to us and we know that you care about how information about your order is used and shared. We would like our international customers and customers dispatching products internationally to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.

Your Right of Cancellation Under the Distance Selling Regulations

You may cancel the contract under the Distance Selling Regulations by notifying us no later than 7 working days after we deliver the goods that you are cancelling the contract.

You may not cancel your contract with us under the Distance Selling Regulations where any audio or video recordings or computer software has been unsealed by you.

If you cancel the contract under the Distance Selling Regulations, you must take reasonable care of the goods from the time you receive them until you return them to us.

If you cancel the contract under the Distance Selling Regulations you must return the goods to us at your own expense.

If you cancel the contract under the Distance Selling Regulations and do not return the goods as required, we may charge you our direct costs of recovering the goods.

Faulty Goods

In these Terms & Conditions of Sale, faulty goods means any goods we supply to you that do not conform to the contract. Faulty goods does not include any goods that are faulty due to fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than in accordance with their intended use, failure to follow the manufacturer's or our instructions, or any alteration or repair carried out withouttheprior approval of us or the manufacturer.

You should notify us as soon as possible if you discover that any goods are faulty goods.

If you return goods because you think they are faulty goods, we may charge you the cost of all transport and our actual costs and expenses in the event that the goods are not in fact faulty goods.

Returning Goods

When you return goods to us for any reason (for example because you have cancelled the contract under the Distance Selling Regulations or because you think they are defective goods):

  • you must ensure that they are properly and securely packaged and labelled with our address;
  • you are always responsible for any damage in transit that is due to incorrect or inadequate packaging by you; and
  • you are responsible for any damage or loss in transit where you arrange the transport (rather than using our courier).

Electronic Communications

When you visit ourn website or send e-mails to us, you are communicating with us electronically. We communicate with you by e-mail or by posting notices on the website. For contractual purposes, you consent to receive communications from us electronically and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. This condition does not affect your statutory rights.

Force Majeure

We shall not be liable for any failure to perform, or delay in performing, any of our obligations under the contract if and to the extent that the failure or delay is caused by circumstances beyond our control.

Images of Goods

Images of goods on our website are for illustrative purposes only and may differ slightly from the actual goods.

Limitation of Liability

We shall not be liable to you for any loss or damage:

  • where there is no breach of a legal duty owed to you by us or by our employees or agents;
  • where such loss or damage is not reasonably foreseeable to us when we accept your order; or
  • to the extent that any increase in loss or damage results from breach by you of any term of the contract.

Our maximum liability to you under the contract shall be twice the value of the goods that you ordered.

Nothing in these terms and conditions excludes or limits our liability for death or personal injury caused by our negligence or fraudulent misrepresentation or for any other liability that we are not permitted by law to exclude or (as the case may be) limit.

These terms and conditions do not affect your statutory rights.

Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

Governing law and jurisdiction

These terms and conditions and the contract are subject to English law.

Our Details

The Palaeontological Association,

Ainsley House,

12 Waddington Street,

Durham,

DH1 4BG,

UK

Telephone: +44 (0)191 386 1482

Email: executive@palass.org

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